College Diploma - Office Administration - Health Services (MES)

Seneca Polytechnic - Seneca at York Campus

The Office Administration - Health Services (MES) twelve-month diploma program gives students the opportunity to develop the specialized skills they need to work in a variety of healthcare settings. Through practical, hands-on training they will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software and medical ethics.

In three consecutive semesters, students will acquire the skills and knowledge usually offered in a four-semester program. This will allow them to complete the program and access the job market at non-traditional times.

Fluency in English is critical to student success in the program and medical environment. There is a strong focus on communicating effectively from the beginning of the program to graduation.

Throughout this program, students will develop the following skills:

• Written communication
• Familiarity with medical terminology
• Transcription
• Organization and time management
• Problem-solving
• Scheduling and task coordination in a healthcare setting
• Proficiency in Microsoft Office applications and specialized medical software

When students graduate from this program, these are the types of career options that they can explore:

• Medical office assistant 
• Medical clinic assistant
• Medical receptionist
• Hospital unit clerk
• Ward clerk

Employment may be found in health-related setting like hospitals, family health centres, doctors’ offices, physio and occupational therapy clinics, medical laboratories, pharmaceutical companies, long-term care facilities, and government health agencies.